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SHIPPING AND DELIVERY

ABOUT US

Magali Pascal is designed, produced and shipped to you from Bali, Indonesia.

Due to the strict import/export shipping laws of Indonesia we are not able to accept any return parcels back to our warehouse in Indonesia.

Please see our Returns Policy and Procedures page for our full terms and conditions.

 

PRICING

All pricing across www.magalipascal.com E-Store is based on Australian Dollars (AUD$).

Our E-Store may have detected your location. If so, our product pricing should be displayed in your native currency.

This feature is powered by XE and is automatically updated regularly.

If a currency conversion was not available for you, click here for the latest rate conversions.

*All pricing on this page is displayed in Australian Dollars (AUD$). No currency conversion will be detected on this page.

 

ESTIMATED DELIVERY TIME

We endeavour to pick, pack and ship your purchases within 24-48 hours of order placement.

Magali Pascal does not operate over the weekend. As such, orders placed after Close of Business (Bali Time) Friday evening throughout the weekend will not be addressed until the following Monday morning.

We wish to provide our customers with fast and reliable international shipping and aim to have your orders to you within 3 - 10 business days from dispatch.

All customers will receive a tracking number once their order has left our Bali warehouse.

We use EMS and DHL as reputable international freight companies.

For full tracking detail on your order, enter your tracking detail with your corresponding courier.

 

EMS - Indonesia Post

Requires tracking number (EE*********ID) and the provided security code on the right hand side of the screen.

 

DHL - Global

Simply enter your 10 digit Air Waybill number.

 

Please note:

In the event of any SALE/promotional events, the shipment of your order may take longer than usual. We thank you in advance for you patience and understanding during these busy periods.

Orders may experience delays in processing time due to busy SALE periods or Balinese National Holidays.

 

SHIPPING RATES

All our parcels are shipped out with STANDARD WORLDWIDE DELIVERY and generally takes 3 - 10 business days from dispatch to reach you.

We do not have express shipping options at this time.

 

We offer FREE SHIPPINGworldwide for all online orders valued OVER AUD$200 in a single transaction.

Orders valued UNDER AUD$200 will incur a flat rate shipping fee.Please see below for our flat rate shipping fees.

 

Zone Order Spend
Under AUD200
Order Spend
Over AUD200
Estimated
Delivery Time
       
1 Flat Rate of AUD25.00 Free World Wide Shipping Up to 3 - 10 Business Days
       
2 Flat Rate of AUD35.00 Free World Wide Shipping Up to 3 - 10 Business Days
       
3 Flat Rate of AUD45.00 Free World Wide Shipping Up to 3 - 10 Business Days
       
4 Flat Rate of AUD55.00 Free World Wide Shipping Up to 3 - 10 Business Days
       
5 Flat Rate of AUD65.00 Free World Wide Shipping Up to 3 - 10 Business Days

 

WHERE IS YOUR ZONE?

Our following Shipping Zones are based of the competitive rates from EMS Post Indonesia and DHL International.

 

Zone Country
1 Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Iraq, Japan, Korea,Republic Of (South K.), Lao Peoples Democratic Republic, Macau, Malaysia, Maldives, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, The Philippines, Singapore, Taiwan, Thailand, Timor-Leste, United States Of America, Vietnam
   
2 Austria, Azerbaijan, Bahrain, Canada, Egypt, France, Germany, Great Britan, Kuwait, Lebanon, Mexico, Mongolia, Netherlands, New Caledonia, Poland, Portugal, Qatar, The Russian Federation, Saudi Arabia, Seychelles, South Africa, Sri Lanka, Sudan, United Arab Emirates
   
3 Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Armenia, Bahamas, Belgium, Benin, Bhutan, Bosnia And Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cameroon, Cayman Islands, Central African Republic, Chad, Commonwealth No. Mariana Islands, The Democratic Republic Of Congo, Cook Islands, Cote D Ivoire, Croatia, Cyprus, The Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, El Salvador, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, French Guyana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea Republic, Guinea-Bissau, Guinea-Equatorial, British Guyana, Haiti, Honduras, Hungary, Iran, Ireland, Israel, Italy, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, North Korea,Latvia,Lesotho, Libya, Liechtenstein, Lithuania, Luxembourg, Republic Of Macedonia, Malawi, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Republic Of Moldova, Monaco, Mongolia, Morocco, Mozambique, Namibia Republic Of Nauru, Netherlands, Netherlands Antilles, Nicaragua, Niger, Nigeria, Norway, Oman, Island Of Reunion, Romania, Rwanda, Samoa, San Marino, Senegal, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Somalia, Spain, Suriname, Swaziland, Sweden, Switzerland, Syria, Tanzania, Togo, Tonga, Tunisia, Turkey, Turks And Caicos Islands, Tuvalu, Uganda, United Kingdom, Ukraine, Vanuatu, Vatican, Venezuela, Republic Of Yemen, Zimbabwe
   
4 Anguilla, Antigua, Argentina, Aruba, Barbados, Belarus, Belize, Bermuda, Bolivia, Cape Verde, Chile, Colombia, Comoros, Costa Rica, Cuba, Ecuador, Falkland Islands, Greenland, Iceland, Madagascar, Federated States Of Micronesia, Republic Of Montenegro, Niue, Palau, Panama, Puerto Rico, Sao Tome And Principe, Republic Of Serbia, St. Kitts, St. Lucia, St. Vincent, Tajikistan, Trinidad And Tobago, Turkmenistan, Uzbekistan, Virgin Islands (British), Virgin Islands (Us), Zambia
   
5 Bonaire, Marshall Islands, Paraguay, Peru, Saint Helena, Uruguay

 

SHIPPING ADDRESS

To ensure you receive your order safely and successfully, all our parcels must be signed for upon delivery.

For fuss free delivery, please ensure you fill out your shipping details clearly and completely.

PO Box delivery addresses are not preferred most local couriers cannot deliver to these locations.

We suggest using a business hours address where possible.If you wish for your parcel to be sent to a work address, we advise that you enter an address that is easily accessible to the courier – e.g.: Reception or mailroom.

Please remember to specify levels or unit numbers.

In the event the recipient will not be present to sign for the parcel, the customer may nominate for someone else to sign and accept the parcel on his or her behalf.

If no one is present a the time of delivery, our couriers will hold your parcel and leave an “attempted delivery” calling card complete with instructions on how to claim your parcel.*

Magali Pascal will not be held responsible for parcels that are lost in transit or experience failed delivery attempts for any reason.

*Please note for our Australian rural customers, our partnering couriers may only deliver your parcel to the nearest main postal office town.

 

TAX AND DUTIES

Magali Pascal takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your country.

These costs are made at the discretion of your local postal service and are out of our control.

While we will endeavour to inform all our customers regarding relevant import restrictions that we are aware of, understanding such restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver.

If you have any questions or concerns regarding duties, taxes or custom regulations, please raise them with the courier company directly.

 

Thank you for shopping with us at Magali Pascal.

We reserve the right to amend our Terms and Conditions at any time. All adjustments and amendments to our Terms and Conditions will be posted on-line. The continued use of www.magalipascal.com is to accept our new Terms and Conditions.



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